Perlico

Terms & Conditions

The terms and conditions set out in the Home Phone and Internet Services, and the Pricing Guide will apply to all Perlico customers from 1^st October 2010.

1. Payment by Direct Debit is a mandatory condition for the service. Customers who subsequently cancel their direct debit mandate may have their service restricted or, as a last resort, terminated. However, Perlico will in all cases contact the customer prior to any termination.
2. The default option for all new Perlico customers is for online billing. Any Perlico customer who orders the service on or after the 1^st September 2010, and opts for paper billing, will be charged €2 for each paper bill. Perlico recognises that not every customer can avail of a fixed broadband service. Therefore, on a case-by-case basis, Perlico may not apply this charge to customers who ordered the service prior to the 1^st September 2010 and did not avail of a fixed broadband service. For environmental reasons, Perlico encourages all customers to sign up for online billing.
3. Customers' monthly download allowance is changing to a ‘usage allowance’ for all bundles (defined as the sum of download plus upload broadband usage).
4. Offpeak hours are changing to the following times: 7am to 7pm Monday to Friday, and all weekend (7pm Friday to 7am Monday).

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