dial up faqs

Back to Top How do I contact Customer Services?

We have supplied some answers to some frequently asked questions. If you do not find the answer you require on these pages, please contact our Customer Support line on: 1890 252 148. Lines are open from 9am to 5pm, Monday to Friday.

Are there any setup or connection fees?

Pay as you go Internet access uses your existing telephone line to connect you to the Internet. Therefore no special equipment or connection services are required. All you have to do is use the number, user name and password provided by Perlico to connect to the Internet.

How am I billed for this service?

All flat rate Internet packages are billed monthly in advance. Your first flat rate charge will include one month in advance together with the proportion of the first month used prior to the bill being issued.

How do I sign up for Perlico dial up?

Click here to install Perlico's dial up package.

How do I set up my email account to work with Perlico dial up?

Click here for instructions on how to set up Microsoft Outlook or Microsoft Outlook Express for Perlico dial up.